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HOW TO CONSTRUCT
A GREAT RESUME
By Bill Radin

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In a perfect world, no one would need
a resume.
The candidates most suited to a
particular job would simply be summoned forth to interview,
based on their reputation and word of mouth referral.
Employers would carefully make their
hiring decisions based on the candidates’ verbal account of
their past performance, without regard to any kind of written
documentation.
And companies would grow and prosper,
having selected only the best and brightest from a large pool of
qualified talent.
Right. And now the reality:
• Employers are so inundated
with resumes, it often takes weeks, or even months to sort
through them all to identify the candidates they deem
qualified.
• Despite the administrative
headaches and delays caused by processing resumes, companies
rely heavily on the resumes they receive to screen for
potential candidates.
• Given the choice of two
candidates of equal ability, hiring managers will always
prefer to interview the one with the most artfully
constructed and attractive resume.
• For that reason, candidates
with superb qualifications are often overlooked. And
companies end up hiring from a more shallow pool of talent;
a pool made up of those candidates whose experience is
represented by powerfully written, visually appealing
resumes.
Of course, many of the best
candidates also have the best resumes; and sometimes, highly
qualified candidates manage to surface through word-of-mouth
referral. In fact, the referral method is the one I use to
present talented people to my client companies.
But unless you can afford to rely on
your "reputation," or on the recommendation of a
barracuda recruiter, you’ll need more than the right
qualifications to get the job you want -- you’ll need a
dynamite resume.
In today’s competitive employment
market, your resume has to stand out in order to get the
attention of the decision maker and create a strong impression.
And later on, when you meet the prospective employer face to
face, a strong resume will act as a valuable tool during the
interviewing process.
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Truth in Advertising
In addition to providing a factual
representation of your background, your resume serves as an
advertisement of your availability.
Although there’s no federal
regulatory agency like the FDA or FCC to act as a watchdog, I
consider it to be ethical common sense to honestly and clearly
document your credentials. In other words, don’t make
exaggerated claims about your past.
The best way to prepare a dynamite
resume is not to change the facts -- just make them more
presentable. This can be accomplished in two ways: [1] by
strengthening the content of your resume; and [2] by enhancing
its appearance.
Remember, your resume is written for
the employer, not for you. Its main purpose, once in the hands
of the reader, is to answer the following questions: How do you
present yourself to others? What have you done in the past? And
what are you likely to accomplish in the future?
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Ten Keys to a Dynamite Resume
To help you construct a better, more
powerful resume, here are ten overall considerations in regard
to your resume’s content and presentation:
[1] Position title and job
description. Provide your title, plus a detailed
explanation of your daily activities and measurable
results. Since job titles are often misleading or their
function may vary from one company to another, your resume
should tell the reader exactly what you’ve done. (Titles
such as account manager, business analyst, and internal
consultant are especially vague.)
[2] Clarity of dates and place.
Document your work history accurately. Don’t leave the
reader guessing where you were employed, or for how long.
If you’ve had overlapping jobs, find a way to pull them
apart on paper, or eliminate mentioning one, to avoid
confusion.
[3] Detail. Specify some of the
more technical, or involved aspects of your past work or
education. Have you performed tasks of any complexity, or
significance? If so, don’t be shy; give a one or two
sentence description.
[4] Proportion. Give
appropriate attention to jobs or educational credentials
according to their length, or importance to the reader.
For example, if you wish to be considered for a position
at a bank, don’t write one paragraph describing your
current job as a loan officer, followed by three
paragraphs about your high school summer job as a
lifeguard.
[5] Relevancy. Confine your
curriculum vitae to that which is job-related or clearly
demonstrates a pattern of success. For example, nobody
really cares that your hobby is spear fishing, or that you
weigh 137 pounds, or that you belong to an activist youth
group. Concentrate on the subject matter that addresses
the needs of the employer.
[6] Explicitness. Leave nothing
to the imagination. Don’t assume the resume reader
knows, for example, that the University of Indiana you
attended is in western Pennsylvania, or that an "M.M."
is a Master of Music degree, or that your current
employer, U.S. Computer Systems, Inc., supplies the
fast-food industry with order-taker headsets.
[7] Length. Fill up only a page
or two. If you write more than two pages, it sends a
signal to the reader that you can’t organize your
thoughts, or you’re trying too hard to make a good
impression. If your content is strong, you won’t need
more than two pages.
[8] Spelling, grammar, and
punctuation. Create an error-free document which is
representative of an educated person. If you’re unsure
about the correctness of your writing (or if English is
your second language), consult a professional writer or
copy editor. At the very least, use a spell-check program
if you have access to a word processor, and always
proofread what you’ve written.
[9] Readability. Organize your
thoughts in a clear, concise manner. Avoid writing in a
style that’s either fragmented or long-winded. No resume
ever won a Nobel Prize for literature; however, an
unreadable resume will virtually assure you of starting at
the back of the line.
[10] Overall appearance and
presentation. Select the proper visual format, type style,
and stationery. Resume readers have become used to a
customary and predictable format. If you deviate too much,
or your resume takes too much effort to read, it’ll
probably end up in the trash, even if you have a terrific
background.
Resume writing can be tricky,
especially if you haven’t done it before. I suggest you write
several drafts, and allow yourself the time to proofread for
errors and ruminate over what you’ve written. Practice, after
all, makes perfect. If you have a professional associate whose
opinion you trust, by all means, listen to what he or she has to
say. A simple critique can save you a great deal of time and
money.
I worked with a candidate recently
who had the most beautifully written resume I’ve ever seen.
When I asked him about it, he said that he sharpened his skills
by writing and rewriting his wife’s resume. After he got the
hang of it, he worked on his own -- and kept revising it on a
monthly basis.
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Building a Stronger Case
To get the most mileage out of your
resume, you’ll want to emphasize certain aspects of your
background. By doing so, you’ll present your qualifications in
the most favorable light, and help give the employer a better
understanding of your potential value to his or her
organization. You can build a stronger case for your candidacy,
by highlighting the following areas of interest:
• Professional achievements of
particular interest to your reader. For example, if you’re
in sales, the first thing a hiring manager will want to know
is your sales volume, and how it ranks with your peers. If
you’ve won awards, or reached goals, let the employer
know. If you’re in management, let the reader know the
number of people you supervise, and what their titles are.
• Educational accomplishments.
List your degree(s) and/or relevant course work, thesis or
dissertation, or specialized training. Be sure to mention
any special honors, scholarships, or awards you may have
received, such as Dean’s List, Cum Laude, or Phi Beta
Kappa.
• Additional areas of
competency. These might include computer software fluency,
dollar amount of monthly raw materials purchased, or
specialized training.
• Professional designations
that carry weight in your field. If you’re licensed or
certified in your chosen profession (CPA, CPM, or PE, for
example), or belong to a trade organization (such as ASTD or
ASQC), by all means let the reader know.
• Success indicators. You
should definitely include anything in your past that might
distinguish you as a leader or achiever. Milestones such as
Eagle Scout, college class president, scholarship recipient,
or valedictorian will help employers identify you as a
potential winner. If you worked full time to put yourself
through school, you should consider that experience a
success indicator, and mention it on your resume.
• Related experience. Anything
that would be relevant to your prospective employer’s
needs. For example, if your occupation requires overseas
travel or communication, list your knowledge of foreign
languages. If you worked as a co-op student in college,
especially in the industry you’re currently in, let the
reader know.
• Military history. If you
served in the armed forces, describe your length of service,
branch of service, rank, special training, medals, and
discharge and/or reserve status. Employers generally react
favorably to military service experience.
• Security clearances. Some
industries place a premium on clearances when it comes to
getting hired or being promoted. If you’re targeting an
industry such as aerospace or defense, give your current
and/or highest clearable status, and whether you’ve been
specially checked by an investigative agency.
• Citizenship. This should be
mentioned if your industry requires it. Dual citizenship
should also be mentioned, especially if you think you may be
working in a foreign country.
In a competitive market, employers
are always on the lookout for traits that distinguish one
candidate from another. Not long ago, I worked with an
engineering manager who mentioned the fact that he was a
three-time APBA national power boat champion on his resume. It
came as no surprise that several employers warmed up to his
resume immediately, and wanted to interview him.
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Resume Objectives
Most employers find that a carefully
worded statement of purpose will help them quickly evaluate your
suitability for a given position. An objective statement can be
particularly useful as a quick-screen device when viewed by a
manager responsible for staffing several types of positions.
("Let’s see; accountants in this pile, programmers in
that pile, plant managers in that pile...")
While a stated objective gives you
the advantage of targeting your employment goals, it can also
work against you. A hiring manager lacking in imagination or who’s
hard pressed for time will often overlook a resume with an
objective that doesn’t conform to the exact specifications of
a position opening. That means that if your objective reads
"Vice President position with a progressive,
growth-oriented company," you may limit your options and
not be considered for the job of regional manager for a
struggling company in a mature market -- a job you may enjoy and
be well suited to.
If you’re pretty sure of the exact
position you want in the field or industry you’re interested
in, then state it in your objective. Otherwise, broaden your
objective or leave it off the resume.
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Summary or Chronological?
Your resume can be arranged in one of
two basic formats: summary or chronological.
[1] The summary (or functional)
resume distills your total work experience into major
areas of expertise, and focuses the reader’s attention
on your accumulated skills.
[2] The chronological resume
presents your skills and accomplishments within the
framework of your past employers. (Actually, it should be
called a reverse chronological resume, since your last job
should always appear first.)
Although the information you furnish
the reader may essentially be the same, there’s a big
difference in the way the two resumes are constructed, and the
type of impact each will have.
My experience has shown that the
chronological resume brings the best results, since it’s the
most explicit description of the quality and application of your
skills within a specific time frame.
The summary resume, on the other
hand, works well if you’ve changed jobs or careers often, and
wish to downplay your work history and highlight your level of
expertise.
If a prospective hiring manager is
specifically interested in a steady, progressively advancing
employment history (as most are), then the summary resume will
very likely work against you, since the format will seem
confusing, and might arouse suspicions as to your potential for
longevity.
However, if the employer’s main
concern is your technical or problem-solving ability, the
summary resume will serve your needs just fine.
Either way, you should always follow
the guidelines mentioned earlier regarding content and
appearance.
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Beware of Artificial Fillers
and Additives
So far, we’ve talked about ways to
enhance or adjust the content of your resume. Now let’s look
at what should be left out, or at least minimized.
[1] Salary history or salary
requirements. I’ve never heard one good reason to
mention your past, current, or expected salary. If you see
a classified ad that says, "Only resumes with salary
history will be considered," don’t believe it. If
your resume is strong enough, you’ll be contacted. Once
contacted, be forthright.
[2] References. If you have
high-impact or well known professional references, fine.
Otherwise, "References: Available Upon Request"
will do just fine. Avoid personal references like your
minister or your attorney, unless they happen to be Billy
Graham or Sandra Day O’Connor.
[3] Superfluous materials. When
submitting a resume, avoid enclosing such items as your
thesis, photos, diplomas, transcripts, product samples,
newspaper articles, blueprints, designs, or letters of
recommendation. These are props you can use during your
interview, but not before. The only thing other than your
resume that’s acceptable is your business card.
[4] Personal information. Leave
out anything other than the absolute essentials such as,
"Married, two children, willing to relocate,
excellent health." By listing your Masonic
affiliation, right-to-life activism or codependency
support involvement, you could give the employer a reason
to suspect that your outside activities may interfere with
your work.
Not long ago, we received a resume
from a candidate who felt the need to put his bowling average on
his vita. I guess he thought that kind of information
might improve his chances of being interviewed. Would I show his
resume to an employer? No way.
Remember, the greater the relevancy
between your resume and the needs of the employer, the more
seriously your candidacy will be considered.
The keys to a dynamite resume are
complete, accurate content and appropriate, professional
appearance.
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Staff Resources Inc. |
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P.O. Box 4557
Rock Hill, SC
29732-6557 |
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803-366-0500
Fax: 803-366-1021
sri@srijobs.com |
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