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OVERCOMING THE
FEAR OF CHANGE
By Bill Radin

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You and I are lucky -- we
live in a world rich in possibilities. Besides being able to
select from an unlimited variety of occupations, we also have
the right to find happiness in our daily work.
Naturally, everyone has a different definition of job
satisfaction. For example, the job that seems fine to you may
not be of much interest your best friend, and vice versa.
The fact that you live in a free society gives you the privilege
to decide your own fate. You have as much power in determining
where you work as you do in selecting a spouse, a home, a car,
or a pet. Your choice of jobs really depends on how much you
want to shape your career, and how much effort you’re willing
to spend to make the necessary improvements in your life.
If you’re considering a job change, it’s probably for one of
three reasons:
[1] Personal -- You want to change
your relationships with others. For example, you may have
discovered that you’re incompatible with the people in
your company. Perhaps they have different interests than
you; or they communicate differently or have different
educational backgrounds.
[2] Professional -- You’ve determined the need to advance
your career. For example, you’ve found that you won’t
reach your professional or technical goals at your present
company; or that your advancement is being blocked by
someone who’s more senior or more politically oriented; or
that you’re not getting the recognition you deserve; or
that you and your company are growing in different
directions; or that you’re not being challenged
technically; or you’re not being given the skills you need
to compete for employment in the future. Or you’ve simply
lost interest in your assigned tasks.
[3] Situational -- Your dissatisfaction has nothing to do
with personal relationships or career development; it’s
tied to a certain set of circumstances. Maybe you’re
commuting too far from home each day, or you’re working
too many hours, or you’re under too much stress; or you
want to relocate to another city (or stay where you are
rather than be transferred).
Whatever your personal, professional,
or situational reasons may be, you’re motivated by the desire
to improve your level of job satisfaction and make a change.
A few years ago, when I packed up my bags and moved from Los
Angeles to Cincinnati, my decision had nothing to do with my
career or the people I was working with. My dissatisfaction was
purely situational. I wanted to trade a high-stress,
long-commute, manic routine for a more livable, slower-paced
lifestyle. (And by making the change, I became a statistic in a
larger demographic trend.) |
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The Complete Job
Description
In order to translate your needs into results, let’s begin by
evaluating your present position -- it’s the first step in any
job change. You’d be surprised how many people are unclear
about what they actually do for a living, and the way their jobs
make them feel. For example, whenever I interview a candidate,
the first thing I ask for is a complete job description.
"So tell me, Bonnie, " I
begin. "What is it that you do at your present
company?"
"Gee, Bill, I thought I told you already. I’m a systems
analyst."
"All right, fair enough," I reply. "But would you
please describe to me in detail the following two things:
[1] What are your daily
activities? That is, how do you spend your time during a
typical day; and
[2] What are the measurable results your company expects
from these activities? In other words, how does your
supervisor know when you’re doing a good job?"
Often, I discover that people are hard
pressed to come up with solid answers about the specific nature
of their work. They’re not exactly sure about their job
responsibilities, and their lack of focus results in stress or
counter-productivity.
While a little bit of stress may is natural in any job, a steady
diet of it can destroy your incentive to work. In fact, a recent
study indicates a direct correlation between a person’s lack
of task clarity and their level of job dissatisfaction.
Try this exercise: On a sheet of paper, write a complete,
current job description in which you list your daily activities
and their expected, measurable results. This exercise will not
only help you clarify your own perception of your work; it’ll
be useful later on when you begin to construct a resume and
communicate to others exactly what you’ve done. |
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The Positive Power of
Values
Once you’ve described all the facets of your job, the next
step is to understand the relationship between what you do and
the way you feel.
I use the term
values as a
descriptor of personal priorities; as a yardstick to help you:
• Understand what types of
work-related activities you really enjoy;
• Determine which goals or
accomplishments are important to you and give you a feeling
of satisfaction; and
• Evaluate whether your personal
priorities are in balance, or in harmony with your job
situation.
Although it’s fairly simple to
decipher which daily tasks you really enjoy, the task of
scrutinizing your personal priorities can be tricky. That’s
because there are often factors unrelated to your job that can
come into play.
To demonstrate the importance of
values in our decision-making process, consider the following:
• I witnessed a job-seeker turn
down a position because he was an amateur athlete and he
didn’t like the air quality where my client company was
located.
• Not long ago, I placed a
candidate who was a long distance runner. He took the
position largely because his new boss was also a runner, and
would understand his need to take off work twice a year to
run the New York City and Boston marathons.
• I arranged for an engineer to
take a job with a company that offered him a demotion, since
being highly visible within his current employer’s
department made him feel uncomfortable.
• I helped a radar engineer
change to a lower paying job. The reason? The engineer was a
member of the 1988 Olympic rowing team, and the new company
was near a river.
• I once found an excellent job
for a chemist who was also an avid taxidermist. At the last
minute, the chemist turned down the job, which would have
required his relocation from Utah to northern California.
The chemist explained that the climate in California was
unsuitable for stuffing ducks.
Later, I discovered the duck-stuffer’s
true reason for turning down the new job. He had a hometown
mistress, and he couldn’t convince her to relocate to
California with him.
The point is, we all have highly
personal motivations which guide our career choices. |
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The Job Description
Makeover
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| Now that you know how to
clearly define your values, the next step is to describe the
changes you’d like to make in your new job.
To illustrate, listen to the way Pat,
Craig, and Neil talk about their respective situations, and how
they take their values into consideration:
Pat: "I want to have
more autonomy where I work. That would mean having a
flexible schedule, working different hours each day at my
discretion, without having to ask permission. I’d be
able to leave early on Thursdays to take my daughter to
her acting class, and in return, I’d be willing to spend
several hours working at home during the evening and on
weekends. With my personal computer, I’d have access by
modem to the database in my department, and I’d be able
to make a significant contribution to the workload, any
time, day or night. Most importantly, I’d be evaluated
solely on my performance, not by the number of hours I’ve
punched on a clock."
Craig: "I’d prefer
to work closer to my home. I didn’t think the amount of
time I spent commuting was very important when I joined
the company two years ago, but now it really wears on me
to sit for an hour a day in traffic. It’s not only
nerve-wracking to deal with all the crazy people on the
freeway; I could be using the commuting time to be with my
family. The reduction of stress would improve my attitude,
and give me a higher quality of life. If I could find a
job similar to what I have now within a few minutes of
home, that would make me happy."
Neil:
"I’m
interested in my own career advancement. If I stay at this
company too much longer, I’ll work myself into a corner
technically and never achieve my potential. The people
here are nice, but I don’t share their ‘lifer’
mentality. Look at Ed, my boss. He’s been here 17 years,
and although he’s a really solid engineer, he’s not
familiar with any of the latest advancements in
technology. He’d have a hard time finding another job in
this market, and it makes me worried, knowing I might
someday be in his situation. Besides, I won’t be
promoted until Ed retires. So I’d better leave soon,
while I’m still attractive to other companies. That
would give me the salary increase I deserve and the
opportunity to learn new skills with people who are
upwardly mobile and aggressive like myself."
Now it’s your turn. As any advocate
of goal-setting will tell you, the more specifically you’re
able to communicate what you’re looking for, the faster you’ll
be able to get what you want.
Naturally, you’ll want to be
realistic with your expectations, and think like a grown-up when
considering your gripes. I’ll never forget Barry, an
engineering candidate I interviewed a few years back, who came
into my office with a suicidal look in his eyes.
"Bill, you’ve really got to
help me," he moaned. "My job is ruining my life."
"Your situation sounds pretty
serious," I replied in my most empathic tone. "How
long have you felt this way?"
"Gosh, I don’t know, but I’ve
got to make a change. My personal life is awful."
"How do you mean, Barry?" I
asked.
"I mean I’m never at home, and
don’t have any time to spend with my wife and kids. My company
makes me travel constantly."
"Well, I can see how that might
make you feel torn between your work and your home life. What
can I do to help you?"
"See if you can get me a job
where I don’t have to travel all the time. I just can’t
stand the separation from my family," he pleaded.
My heart went out to him. "Sure,
Barry, anything to help. But first tell me something. Exactly
how often is your company making you travel?"
"Oh, it’s terrible," he
cried. "They make me stay overnight in a hotel at least one
night every three months!" |
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Your Job Changing
Strategy
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| Someone recently asked me
whether I helped people get "better" jobs or jobs that
made them happier.
My answer was that the two were the
same.
Of course, if you were to look at your
career from a purely strategic point of view, I could give you
four good reasons why it makes sense to change jobs within the
same or similar industry three times during your first ten years
of employment:
[1] Changing jobs gives you a
broader base of experience: After about three years, you’ve
learned most of what you’re going to know about how to
do your job. Therefore, over a ten year period, you gain
more experience from "three times 90 percent"
than "one times 100 percent."
[2] A more varied background
creates a greater demand for your skills: Depth of
experience means you’re more valuable to a larger number
of employers. You’re not only familiar with your current
company’s product, service, procedures, quality
programs, inventory system, and so forth; you bring with
you the expertise you’ve gained from your prior
employment with other companies.
[3] A job change results in an
accelerated promotion cycle: Each time you make a change,
you bump up a notch on the promotion ladder. You jump, for
example, from project engineer to senior project engineer;
or national sales manager to vice president of sales and
marketing.
[4] More responsibility leads to
greater earning power: A promotion is usually accompanied
by a salary increase. And since you’re being promoted
faster, your salary grows at a quicker pace, sort of like
compounding the interest you’d earn on a certificate of
deposit.
Many people view a job change as a way
of promoting themselves to a better position. In most cases, I
would agree.
However, you should always be sure
your new job offers you the means to satisfy your values. While
there’s no denying the strategic virtues of selective job
changing for the purpose of career leverage, you want to make
sure the path you take will lead you where you really want to
go.
For instance, I see no reason to make
a job change for more money if it’ll make you unhappy to the
point of distraction. Not long ago, I placed a project engineer
with a company that offered him a $47,000 a year job. Later, he
told me that the same day he agreed to go to work for my client,
he’d turned down an offer of $83,200 with another company. The
reason? The higher offer was for a consulting position with an
aerospace company in Detroit -- a job that would have taken him
down a road he felt was a dead end.
To me, the "best" job is one
in which your values are being satisfied most effectively. If
career growth and advancement are your primary goals, and they’re
represented by how much you earn, then the job that pays the
most money is the "better" job.
Your responsibility when contemplating
a change is to evaluate what’s most important to you. Whether
you focus on a single aspect of your job (like Pat, Craig, and
Neil did), or on the overall nature of the job you’d like to
improve, the more clearly you connect your values with your
work, the greater the potential for job satisfaction. |
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Staff Resources Inc.
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P.O. Box 4557
Rock Hill, SC
29732-6557
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803-366-0500
Fax: 803-366-1021
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